Vistara is all set to embark on an thrilling new chapter in its journey because it merges into Air India, making a world class airline with limitless potentialities. Beginning 03 September 2024, clients will, progressively, not have the ability to make bookings with Vistara for journey on or after 12 November 2024. All Vistara plane thereafter might be operated by Air India and bookings for the routes operated by these plane might be redirected to Air India’s web site. Vistara will proceed to take bookings and function flights as traditional until 11 November 2024.
Throughout this transition interval, each Vistara and Air India will guarantee essential assist, constant communication, and comfort to all clients, each step of the way in which. Prospects are suggested to learn the Continuously Requested Questions (FAQs) on the Vistara web site for any motion they might must take for his or her journey with the airline.
Vinod Kannan, Chief Govt Officer, Vistara, mentioned, “We’re immensely grateful to all our clients for his or her assist and patronage over the past 10 years. As we progress additional in our development journey, we need to emphasize that this merger is about providing them extra alternative with a bigger fleet and a wider community, whereas elevating the general journey expertise. Vistara and Air India are dedicated to making sure that this transition is easy and hassle-free. We’re enthusiastic about this new part in our journey and sit up for welcoming our clients once more quickly – as Air India.”
Campbell Wilson, Chief Govt Officer & Managing Director, Air India, mentioned, “Cross-functional groups from Air India and Vistara have been working collectively for a lot of months to make the transition of plane, flying crew, ground-based colleagues and, most significantly, our valued clients, into the brand new Air India as seamless as potential. The joint workforce seems to be ahead to providing our visitors an expanded community, further flight choices, an enhanced frequent flyer program and the most effective of each antecedent airways and are grateful for the assist of our loyal clients by way of this subsequent part of constructing a world class, world scale, world airline with an Indian coronary heart.”
Because the merger course of strikes forward, common updates might be shared with clients on the web sites and social media channels of Vistara and Air India, and through e-mail. This contains info on net check-in, lounge entry, ancillary companies, and all different potential touchpoints. All efforts might be made by the devoted groups throughout each airways to make sure a seamless transition.