World airport hospitality providers supplier Plaza Premium Group (PPG) introduced the appointment of Jonathan Track as chief business officer, and Mei Mei Track as chief transformation officer.
In his new capability, Jonathan will spearhead the worldwide improvement of recent airport hospitality providers and services in new airports. He may even lead key strategic partnerships, enhancing and rising gross sales channels, product improvement, and drive Sensible Traveller, PPG’s loyalty programme.
As head of transformation, Mei Mei oversees the model’s evolution by means of the implementation of varied transformation initiatives together with enhancing buyer experiences, diversifying PPG’s gross sales combine, and anticipating future traits and alternatives. She additionally takes cost of PPG’s sustainability technique.
Well timed appointments
In keeping with PPG founder and chief government Track Hoi-see: “Because the founding father of a family-run world enterprise, I’m immensely proud that each my youngsters have been actively concerned in rising PPG. Mixed, they’ve spent greater than 20 years working with all of our devoted groups and have skilled first-hand the various modifications within the journey trade.”
Track added that these appointments are well timed because the enterprise is at the moment build up its management construction by putting extra accountability into the fingers of the subsequent technology.
Based in Hong Kong, PPG is the eight-time winner of Skytrax’s World’s Greatest Unbiased Airport Lounge, and operates in 30 international locations, 75 airports, and serves greater than 20 million clients a 12 months. PPG’s airport hospitality choices additionally embody eating retailers, airport terminal accommodations, and the ALLWAYS concierge providers.